The round, co-lead by World Innovation Lab (WiL) and Qatar Investment Authority, with additional contributions from Accenture, EnvisionX Capital, LG Technology Ventures, Qualcomm, and Workday Ventures. Returning investors Andreessen Horowitz, Greylock Partners, J.P. Morgan, Sequoia Capital, and Tiger Global also participated.
Cresta has appointed Rob Theis from WIL (World Innovation Lab), to the company’s board of directors, alongside Ben Horowitz from Andreessen Horowitz, Doug Leone from Sequoia Capital, Saam Motamedi from Greylock Partners, John Donovan former CEO at AT&T and Sebastian Thrun founder of Google X.
The funding follows Cresta being named to the Forbes AI 50 List of Top Artificial Intelligence Companies of 2024, recognition in Forrester’s Real Time Revenue Executions Platforms Q2 20224 Wave, and Cresta announcement of several new, human-centric AI solutions for the contact center in early 2024.
In the last 2 years, Cresta has nearly quadrupled its annual recurring revenue (ARR) and doubled its customer base, partnering with incredible brands like Cox Communications, United Airlines, etc. and launching groundbreaking products.
Cresta continues to grow its global footprint and investing in the innovations that will drive true value for customers, with new engineering hubs in Romania and India to add to existing offices in Palo Alto, San Francisco, New York, Berlin, and Toronto pushing the boundaries of what their AI can do.